Pet parents across the country are venturing out less to keep themselves and others safe amidst rising COVID-19 cases. For many, this equates to consolidating trips for essentials and purchasing goods such as pet food online. While buying pet food online may be new for some pet parents, overall, it is very similar to doing so in brick-and-mortar stores. Here, Freshpet looks at some things to consider when online shopping for your dog.

Product Information of Brands

In stores, many pet parents look at the product information located on packaging to determine if it is a good choice for their pet. Because pet parents do not have the same ability to hold the product and examine it themselves when ordering pet food delivery, it can sometimes slip their minds to ensure that they are doing a detailed check of selections presented to them.  It is important for pet parents, especially ones trying new brands for their pet, to examine in-depth the product information that is located on the site they are purchasing from. It is also a great idea to take advantage of the opportunity to compare the nutritional information of offerings to ensure you are always offering your pet the best quality food for their needs. Looking at the protein, fat, fiber, water, and the overall nutritional information of dog food you are purchasing online is a great start and can often be found through the retailer or a quick online search.

Reliability of the Retailer

Just as it is important for pet parents to choose reliable brands when ordering dog food online, it is equally important to ensure that they are purchasing from a reliable retailer as well. One of the easiest ways to do so is to stick with purchasing fresh dog food delivery through a trusted online retailer or direct to consumer service through your favorite brand’s website. With pet food delivery’s boom in popularity, there are several different trusted sites in the foreground for purchasing. Remember that you can always check reviews of sites that you are thinking of trying and can avoid ones that appear to have a variety of legitimate complaints or an unfavorable online presence.

Reviews of the Pet Food

When purchasing dog food online it is almost impossible to escape reviews and their influence on the buying process. Reviews can make long-time customers make the decision to try something new for their pet, or attract individuals that are shopping around to longstanding brands. While is important for pet parents ordering fresh dog food delivery to keep reviews in mind, they should be taken with a grain of salt as well. For example, examining the reasoning for a poor review can be helpful when looking for pet food options that can be conveniently purchased online. While a few poor reviews are not a problem, you are still likely better off shopping for an offering that has a more favorable online presence.

Customer Service of the Website

When ordering fresh dog food delivery, just as with any service, there can occasionally be an issue that impacts your purchase. For this reason, any pet parent ordering pet food online should be sure that the website they are using has quality customer service. If there is an issue, the site should be sure to rectify it quickly and efficiently so that your pet can receive what he or she needs. Thankfully, most retailers understand the importance of quality customer service and will do everything that they can to make things right if an issue is to occur with your pet food delivery.